Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Wagyu Reserve!
The terms “we”, “us”, and “our” refer to Wagyu Reserve, operated by EPIC DRIVE LTD, Company Number 10517457, registered at 97 Tudor House, Duchess Walk, London, England, SE1 2SA.
Wagyu Reserve operates this online store and website (the “Services”) to provide customers with premium Wagyu Beef and related products. The store is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be at least the age of majority in your country of residence to use our Services.
You agree that all information provided during checkout or account creation is current, complete, and accurate.
You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to present our products accurately. However, colour, marbling, or size may vary due to natural variation in Wagyu beef cuts and screen display differences.
Descriptions and pricing may change at any time without notice. We reserve the right to limit quantities or discontinue products at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Orders are accepted once payment is processed and confirmation is issued.
We reserve the right to refuse or cancel any order. If we cancel, we will notify you and refund any payment received.
Returns and refunds are governed by our Refund Policy [insert link].
Products are for personal use only and not for resale or export without our written consent.

SECTION 4 – PRICES AND BILLING

All prices are shown in GBP unless stated otherwise and exclude shipping and taxes unless specified.
You agree to provide valid payment details and authorize us to charge the total order amount.
Prices and promotions may change without notice. We are not responsible for pricing errors.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.
Title and risk of loss pass to you upon transfer of the order to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website—including images, text, product descriptions, and trademarks, is owned by Wagyu Reserve or its licensors and protected by applicable intellectual property laws.
You may not reproduce, copy, or distribute any content without our prior written permission.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

Any third-party tools or links provided through our store are offered “as is.” We are not responsible for third-party websites or content. Please review their terms and privacy policies before use.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Wagyu Reserve is powered by Shopify. All sales are made directly with Wagyu Reserve. Shopify is not responsible for any transactions, products, or services offered by us.

SECTION 9 – PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.
Because our store is hosted by Shopify, certain data may be processed by Shopify in accordance with their own Privacy Policy (https://www.shopify.com/legal/privacy)

SECTION 10 – FEEDBACK

Any ideas, suggestions, or reviews you submit may be used by Wagyu Reserve without restriction or compensation. By submitting content, you represent that you own the rights and that your submission does not violate any third-party rights.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if any information on the website is inaccurate, even after an order has been placed.

SECTION 12 – PROHIBITED USES

You may not use our Services for any unlawful purpose, to violate any law, or to transmit malicious code, spam, or misleading information. We reserve the right to suspend or terminate access for any misuse.

SECTION 13 – TERMINATION

We may terminate or suspend your access to the Services at any time without notice if you breach these Terms.
Provisions concerning Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will survive termination.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding merchantability, quality, or fitness for a particular purpose.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, EPIC DRIVE LTD and its officers, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Wagyu Reserve (EPIC DRIVE LTD), its affiliates, and Shopify from any claims or expenses arising out of your breach of these Terms or misuse of the Services.

SECTION 17 – SEVERABILITY

If any provision is held unenforceable, the remaining provisions will continue in full force and effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.

SECTION 19 – GOVERNING LAW

These Terms and any disputes will be governed by and construed in accordance with the laws of England and Wales, with exclusive jurisdiction in the courts of England.

SECTION 20 – CHANGES TO TERMS

We may update these Terms from time to time. The latest version will always be posted on our website. Continued use of the Services after updates constitutes acceptance of the new Terms.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service can be sent to:
EPIC DRIVE LTD
97 Tudor House, Duchess Walk, London, SE1 2SA
vc@wagyureserve.co.uk
Company Number 10517457